Privacy Policy

At Shahi Store, a leading Ayurvedic brand, we are committed to safeguarding the personal information you share with us. We prioritize maintaining the privacy and security of our customers’ data. This policy outlines how we collect, share, and protect personal information to ensure your privacy is maintained. Our services encompass our primary e-commerce website, online product inventory, database, articles, surveys, newsletters, webinars, analytical reports, and more. By registering on our website, you agree to our privacy policies, including any future amendments.

Legal Basis for Data Processing

Shahi Laboratories requires certain personal information to communicate effectively with you, particularly for sending newsletters and updates. This information is processed in compliance with applicable Indian laws, ensuring that our marketing efforts are conducted lawfully and ethically.

If you request to be added to our mailing list, we may share your personal information with trusted third parties, such as Mailchimp, to manage newsletters and mailing lists. You will receive our newsletters promptly and can unsubscribe at any time using the “unsubscribe” feature in the emails.

Additionally, you may receive promotional codes, discount vouchers, and updates from our reliable third-party agents, suppliers, or legal contractors.

Methods of Data Sharing

We do not share your personal information with third parties for their direct marketing purposes. Instead, your information may be used and shared as follows:

• With Trusted Third Parties: We share information only with trusted third parties with whom we are legally bound to do so.
• With the Organization You Represent: Upon request, we may share information with the organization or company you represent.
• With Your Consent: We may share your personal information with other parties only after obtaining your explicit consent.
• With Government Authorities: We may disclose your personal information to government regulatory bodies if required by a court order to expedite investigations or legal inquiries, especially in cases of fraud or other legal matters.
• For Security Purposes: To prevent theft, fraud, piracy, and other forms of cybercrime, we may disclose your personal data to maintain the integrity of our transactions and ensure fairness.

Please note that session data, including IP addresses collected automatically based on your browser type (e.g., Chrome, Firefox, Opera, Internet Explorer), are not considered personal information. This anonymous data is collected through pixel tags and is used by most brand websites.

How We Obtain Personal Information

We collect your personal information in the following ways:

• When You Register on Our Website: To create a valid account and access our services.
• When You Subscribe to Our Newsletters: To receive updates and information from us.
• Via Social Media Platforms: Our e-commerce site is connected to several social media platforms, such as Facebook, Twitter, Instagram, Google+, and LinkedIn. If you use these platforms, we may collect your personal information (e.g., name, email address, phone number, address, age, gender, date of birth, and interests). We recommend reviewing the privacy policies of these social media sites.

Modifications to Our Privacy Policy

We reserve the right to modify or update our privacy policy as required by law or due to operational needs. We encourage you to periodically review our privacy policy page to stay informed of any changes. Your continued use of our services or communication with us after any modifications signifies your acceptance of the updated privacy policy.

Contact Us

If you have any questions or concerns about changes to our privacy policy, please feel free to contact us via email at shop@shahistore.com. You can also reach out to us by mail at our physical address:

Shahi Laboratories Pvt. Ltd.
Kazijadgan, Ragib Nagar, CPS – 246725